Taya88 Privacy Policy

1 Introduction

This Privacy Policy applies to all personal data collected, processed, and stored by Taya88 (referred to herein as "Taya88," "we," "us," or "our") in connection with your use of the Taya88 online gaming platform accessible at taya88.app, including all associated games, services, promotions, mobile applications, and customer support channels.

Taya88 is committed to protecting the privacy and personal data of all registered players and visitors, particularly those based in the Philippines. This policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).

By registering an account on Taya88, accessing the platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Personal Data We Collect

Taya88 collects only the personal data that is necessary to provide you with a safe, fair, and fully functional gaming experience. The categories of personal data we collect include the following:

Taya88 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming assessments or legal compliance purposes.

3 How We Collect Your Data

Taya88 collects personal data through the following channels and methods:

• Direct Registration: When you create a Taya88 account, you provide your name, contact details, date of birth, and preferred payment method.
• Identity Verification: When you submit government-issued identification documents for KYC (Know Your Customer) verification, as required by anti-money laundering regulations.
• Transactions: When you make deposits or request withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment channels.
• Platform Usage: Automatically collected data as you navigate and interact with the Taya88 platform, including game activity, session logs, and device information.
• Customer Support: When you contact Taya88 support via chat, email, or other channels, we retain records of those communications.
• Cookies and Tracking Technologies: As described in Section 7 of this Privacy Policy.
• Third-Party Sources: In limited circumstances, Taya88 may receive data about you from fraud prevention agencies, payment processors, or identity verification service providers.

4 How We Use Your Personal Data

Taya88 uses the personal data we collect for the following specific purposes:

• To create, verify, and manage your Taya88 player account.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (₱).
• To verify your identity and age in compliance with Philippine law and PAGCOR requirements, including confirming that you are at least 21 years of age.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Taya88 platform.
• To provide customer support and respond to your inquiries and complaints.
• To send you account-related notifications, security alerts, and service updates.
• To send you promotional communications and personalized offers, where you have opted in to receive such communications.
• To monitor your gaming activity for responsible gaming purposes and to apply any self-imposed limits or restrictions you have requested.
• To improve the Taya88 platform, games, and services through analytics and user behavior research.
• To comply with applicable legal and regulatory obligations, including reporting requirements under Philippine anti-money laundering laws.

5 Legal Basis for Processing

Taya88 processes your personal data only where a valid legal basis exists under the Data Privacy Act of 2012 of the Philippines. The legal bases we rely upon are as follows:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms and Conditions you have agreed to, including account management and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, PAGCOR licensing requirements, and tax reporting duties.
• Legitimate Interests: Where processing is necessary for Taya88's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your privacy rights.

6 Data Sharing & Disclosure

Taya88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Fraud Prevention Services: Agencies and platforms that help Taya88 detect and prevent fraudulent activity and money laundering.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on Taya88's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law.
• Legal and Professional Advisors: Lawyers, auditors, and compliance consultants engaged by Taya88, subject to professional confidentiality obligations.

All third parties with whom Taya88 shares personal data are required to handle that data in accordance with applicable privacy laws and Taya88's data protection standards.

7 Cookies & Tracking Technologies

Taya88 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Essential Cookies: Required for the Taya88 platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Taya88 platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your platform settings and preferences, such as language and display options.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Taya88 platform. By continuing to use Taya88 after being presented with our cookie notice, you consent to our use of cookies as described in this section.

8 Data Retention

Taya88 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general data retention periods are as follows:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• KYC and Identity Documents: Retained for the duration of your account and for five (5) years after closure.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Preferences: Retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, Taya88 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

9 Data Security

Taya88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Taya88 platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Multi-factor authentication options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

While Taya88 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Taya88 will notify you and the National Privacy Commission in accordance with applicable legal requirements.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Taya88:

• Right to be Informed: The right to know what personal data Taya88 collects about you and how it is used.
• Right of Access: The right to request a copy of the personal data Taya88 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to Taya88's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

To exercise any of these rights, please contact the Taya88 Data Protection Officer via the contact details provided in Section 14 of this Privacy Policy. Taya88 will respond to all verified requests within thirty (30) days.

11 Children's Privacy

The Taya88 platform is strictly intended for adults aged 21 years and above in accordance with Philippine law governing online gambling and casino-style gaming. Taya88 does not knowingly collect personal data from individuals under the age of 21.

If Taya88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Taya88 platform, please contact our support team immediately so that we can investigate and take appropriate action.

12 Third-Party Links

The Taya88 platform may contain links to third-party websites or services, such as payment provider portals. Taya88 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit through links on the Taya88 platform.

This Privacy Policy applies solely to personal data collected and processed by Taya88 in connection with the taya88.app platform and its associated services.

13 Updates to This Privacy Policy

Taya88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, Taya88 will notify registered players via email or a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the Taya88 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the platform and may request account closure by contacting Taya88 support.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Taya88 handles your personal data, please contact our Data Protection Officer (DPO) using the details below. Our support team is available 24 hours a day, 7 days a week.

Data Protection Officer — Taya88

Email: [email protected]

Platform: taya88.app

For information about your rights under Philippine privacy law, you may also contact the National Privacy Commission (NPC) of the Philippines. For responsible gaming support, please visit our Responsible Gaming page. For full platform terms, see our Terms & Conditions.